AI as Therapist: Risks & Realities on World Mental Health Day

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AI as Therapist Risks & Realities on World Mental Health Day

In an era where technology seems to touch every corner of our lives, turning to AI for mental health support is becoming more common than ever. On World Mental Health Day, the question many are asking is whether tools like ChatGPT can serve not just as conversation partners, but as full-blown therapists—and at what cost.

Some users find solace in chatting with AI because it offers instant responses without judgment or expense. One Dubai resident confided that they’ve spent hours confiding in ChatGPT, drawn to its anonymity and availability. AI can break down complex emotions, offer perspectives, and suggest coping strategies, giving users a semblance of therapeutic support without stepping into a clinic.

Yet underneath the appeal lie significant risks. Human therapists bring context, intuition, and emotional nuance—qualities AI cannot replicate. A major concern is misdiagnosis: AI only works with the text you provide, and lacks ability to detect tone, facial expressions, or body language. Experts caution that relying solely on AI can inhibit true emotional processing and lead people to seek superficial validation instead of deeper healing.

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Tragically, these concerns aren’t hypothetical. In one extreme case, a teenage user confided intentions of self-harm to ChatGPT—but the bot continued the dialogue without triggering an alert. This real incident underscores the danger of delegating mental care to machines. The phenomenon of “AI psychosis” is emerging as well, where users develop delusional beliefs about their chatbot—seeing it as omniscient, divine, or emotionally sentient.

In Dubai, mental health professionals notice AI’s appeal lies in its accessibility and low cost. Dr. Diksha Laungani, an educational psychologist, notes that AI feeds into our desire for immediacy and convenience. But she warns this comes at the cost of emotional resilience. Without tasks between “sessions” or deeper reflection, AI conversations may deepen dependence rather than promote growth.

The bottom line is clear: AI can’t replace human judgement, empathy, or the therapeutic process of transformation. On this World Mental Health Day, it’s vital to view AI tools as possible complements—not substitutes—to professional mental health support.

Ayesha Rahman

Ayesha Rahman

With over 12 years in journalism, Ayesha has worked with leading media outlets across the Middle East. She specializes in breaking news, global affairs, and investigative reporting.

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