The Dubai Civil Court orders medical centre refund of Dh159,000 to a patient after ruling that the facility failed to perform a contracted surgery despite full payment. The court cancelled the contract, awarded compensation, and mandated repayment with legal interest.
The patient had paid in full for a surgical procedure that the medical centre repeatedly postponed without setting a final date, ultimately failing to carry out the operation. The delays caused financial loss and psychological distress, constituting a breach of contract.
Supporting evidence included bank transfer records and WhatsApp conversations confirming payment and acknowledgments from the centre. The court ruled that electronic communications are valid evidence and ordered the centre to pay Dh5,000 in compensation plus court fees and legal costs.
This ruling reinforces patient rights and contractual obligations within Dubai’s healthcare sector.
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