For workers whose livelihood depends on timely wages, filing a MOHRE salary complaint is a vital mechanism that ensures their rights are protected and their voices heard.
1
For workers whose livelihood depends on timely wages, filing a MOHRE salary complaint is a vital mechanism that ensures their rights are protected and their voices heard.
The UAE has strict labour regulations to ensure that workers receive their wages on time and are protected from unfair salary deductions. When issues arise, the Ministry of Human Resources and Emiratisation (MOHRE) provides a clear, structured system that allows employees to raise concerns safely and efficiently. This guide explains how the process works and what employees should expect when filing a MOHRE salary complaint.
Salary delays of more than 15 days, unpaid salaries for one or more months, illegal deductions, unpaid overtime, or contract violations are all valid reasons to raise a complaint. The UAE’s Wage Protection System (WPS) monitors salary payments closely, and any breach can be reported directly to MOHRE.
Employees can file a MOHRE salary complaint through several channels, with the MOHRE mobile app being the most popular. After logging in with UAE Pass, workers can choose the “My Salary” service and specify the months of delayed or unpaid wages. The system allows them to select the type of violation and upload supporting evidence, such as bank statements or salary slips. For workers who prefer anonymity, MOHRE also offers a confidential option that keeps their identity hidden from employers.
In addition to the app, complaints can also be filed via the MOHRE website, the 80084 call centre, or at authorised service centres like Tasheel. In all cases, the process is free, and employees only need basic documentation such as a labour card, contract number, and details of their unpaid wages.
Once a case is submitted, MOHRE reviews the complaint and contacts both parties—usually within 14 days—to attempt an amicable settlement. Employers are instructed to address the issue promptly, and failure to comply may lead to penalties, restrictions on new work permits, or additional legal action. If the dispute involves amounts up to AED 50,000, MOHRE may issue a legally binding decision. Cases involving higher values, or those where settlement fails, may be transferred to the Labour Court.
During the investigation process, employees remain protected under UAE labour regulations. Wages for up to two months can still be claimed even while the case is active. The employee can also appeal MOHRE’s decision within 15 business days if they believe the outcome was not fair.
The system ensures that both employers and employees adhere to clear legal standards. For workers whose livelihood depends on timely wages, filing a MOHRE salary complaint is a vital mechanism that ensures their rights are protected and their voices heard. As the UAE continues enhancing labour protections, the complaint process remains an essential part of maintaining transparency and fairness in the workplace.
Gulf Repost is your trusted digital destination for the latest news in the UAE and across the Gulf region. We bring you fast, reliable, and verified updates from Dubai, Abu Dhabi, Saudi Arabia, Qatar, Oman, Bahrain, and Kuwait, covering everything from business and economy to technology, lifestyle, and culture. At Gulf Repost, our mission is to keep readers informed with authentic and real-time Gulf news that matters most.
Keep in touch with our news & offers
